Building Confident, Resilient Swimmers, One Lesson at a Time.

SwimJim offers swimming lessons for a wide range of ages, starting from newborns all the way up to pre-team level swimmers and adults. Our programs are designed to support learners as they progress from basic skills to competitive swimming.

Registration can be completed through our customer portal or by contacting each location via phone or email. We offer free trials for your first lesson with us and once you register we will require a non-refundable registration fee, which varies by state.

SwimJim welcomes learners of all skill levels. There are no prerequisites for beginners, but certain levels and classes may have skill requirements. Our evaluation process ensures each swimmer is placed in the class that best matches their abilities.

New students undergo an initial evaluation to determine their comfort and skill level in the water. This helps us place them in the appropriate class where they can learn effectively and safely.

All SwimJim instructors are thoroughly trained and certified, possessing the necessary skills and knowledge to teach swimming effectively. They are also equipped with CPR and first aid certifications to ensure the utmost safety during lessons.

Yes. Parents need to reimain in the facility during the duration of the lesson.

You can track your child's progress through our 5-star grading system, which evaluates their advancement within each level. Access to detailed progress reports is available via the customer portal, allowing you to see updates and achievements at any time.

SwimJim maintains small class sizes to ensure personalized attention and effective learning. While the exact number may vary, our focus is on keeping ratios low to enhance the instructional experience.

Parent-child and learn-to-swim classes are 30 minutes long, catering to the attention span and engagement of young learners. Our advanced classes are an hour. Frequency can vary, with options for multiple lessons per week to accelerate learning and progress.

Swimmers should bring a proper swimsuit and a towel. Goggles are optional and those with long hair are encouraged to wear a swim cap. Non-potty-trained children must wear a Happy Nappy Swim Diaper. Please avoid bringing food and drinks onto the pool deck and remove all Band-Aids before swim class.

Yes, SwimJim offers one complimentary make-up class per month for swimmers swimming once a week. Make-up classes can be scheduled through the parent portal, with at least one hour's notice required before the missed class.

To cancel a class, please submit a "future absence" through the customer portal at least one hour before the class starts. This allows your child to receive one complimentary make-up token per month if they swim once a week. Note that phone calls are not accepted for future absences, and make-up lessons are reserved for actively-enrolled students and cannot replace regularly scheduled classes.

Safety is our top priority. Our pools are equipped with teaching platforms for beginners, and all instructors are CPR and first aid certified. We maintain strict supervision and small class sizes, and parents are required to remain onsite during lessons. Our conduct and hygiene policies, such as trimmed nails and proper swimwear, further ensure a safe and healthy environment for all swimmers.

Billing for swim lessons includes an annual registration fee and a monthly charge billed on the first of each month. The total monthly cost varies depending on the number of classes your child attends.

SwimJim offers a flexible cancellation policy to accommodate unexpected events. 

For extended medical absences, a doctor's note is required for tuition credits, as refunds are not provided. Should you need to withdraw for an extended period due to illness or travel, please contact our office for assistance. All cancellations for monthly billing should be made through the parent portal by the last day of the current month to avoid charges for the following month.

Unfortunately, at this time we do not pause or hold enrollments.